I have little interest in drinking from the firehose of artificial intelligence news. Instead, I keep my ears peeled for signals in the noise. What information feels so counterintuitive that I have to stop and read it two or three times to attempt to understand what may be at play, Read more
I just read a line in Mark Schaefer’s new book, “How AI Changes Your Customers,” that transfixed me: “Brands need to be more human and authentic. They should stop trying to be perfect. Human-centric brands should treat customers as friends, becoming an integral part of their lifestyle. Brands should be more Read more
This Thanksgiving, among many other things, I am grateful for artificial intelligence. Not because it tells me I’m brilliant. ChatGPT, I’m looking at you. Not because it helps me work on my patience so I can be a better person. Yes, Copilot. I do mean you. As people across the Read more
New is fun. It’s exciting to install a new app, to start using a new service. But they all come with a checkbox. And all those little checkboxes come with terms, conditions, and policies which control how the app or service can use your information. When was the last time Read more
When Palmer Luckey claimed he got ChatGPT to list every alcoholic drink in a Jimmy Buffett song with a wacky, ridiculous prompt, the audience howled, I leaned in. When it comes to AI, you need to question everything. And you certainly need to question when a person claims they effortlessly Read more
You don’t need artificial intelligence to summarize an email thread or schedule a meeting, but it can make mundane tasks easier and faster. That’s fine, but there’s a benefit to using AI to help us think critically and to do things we couldn’t do alone. To challenge ourselves. To push Read more
A roller coaster. This week has been a roller coaster. It featured moments of fear, elation, and wonder crammed into five days. From a Monday morning email about my recent LinkedIn posts and comments about AI to a DM asking to connect about consulting opportunities to a conversation at the Read more
Don’t use Comet, Perplexity’s web browser which it just released as a free install. Protecting your personal data is difficult enough. Scams are becoming more sophisticated and more prevalent. In the ever escalating battle to protect your information, your online safety, and your hard-earned money, do not willingly surrender access Read more
I used to work with a trainer. Jamel would meet me at the gym a few times a month. He’d run me through a workout, make sure I lifted with proper form, and give me instructions for the coming weeks. But we didn’t jump right into a workout when we Read more
What do you do when your technology throws you for a loop? All of a sudden, what worked yesterday no longer does, and you have no idea what to do. If we were working together on your personal technology, you could ask me for a hand. Assuming you’re not, though, Read more