A whole lot of us are about to watch hours upon hours of live television. And none of us will be alone when we do it. From the Super Bowl to the Winter Olympics plus everything else we stream, audio and video, it all generates profile data which our services Read more
Google’s enabled you to turn on its Gemini AI in every service to search across your ibox, calendar, files, etc. Seems like a good idea to some, but the privacy concerns should not be ignored. Claude is on everyone’s minds and in all the headlines for its incredible Code and Read more
I have little interest in drinking from the firehose of artificial intelligence news. Instead, I keep my ears peeled for signals in the noise. What information feels so counterintuitive that I have to stop and read it two or three times to attempt to understand what may be at play, Read more
I just read a line in Mark Schaefer’s new book, “How AI Changes Your Customers,” that transfixed me: “Brands need to be more human and authentic. They should stop trying to be perfect. Human-centric brands should treat customers as friends, becoming an integral part of their lifestyle. Brands should be more Read more
New is fun. It’s exciting to install a new app, to start using a new service. But they all come with a checkbox. And all those little checkboxes come with terms, conditions, and policies which control how the app or service can use your information. When was the last time Read more
When Palmer Luckey claimed he got ChatGPT to list every alcoholic drink in a Jimmy Buffett song with a wacky, ridiculous prompt, the audience howled, I leaned in. When it comes to AI, you need to question everything. And you certainly need to question when a person claims they effortlessly Read more
You don’t need artificial intelligence to summarize an email thread or schedule a meeting, but it can make mundane tasks easier and faster. That’s fine, but there’s a benefit to using AI to help us think critically and to do things we couldn’t do alone. To challenge ourselves. To push Read more
A roller coaster. This week has been a roller coaster. It featured moments of fear, elation, and wonder crammed into five days. From a Monday morning email about my recent LinkedIn posts and comments about AI to a DM asking to connect about consulting opportunities to a conversation at the Read more
Many people, including me, have written much lately about Google search. Briefly, they feel Google no longer wants to connect a user to a website other than Google. Through its use of AI Overviews to provide a narrative answer on the search results page, queries can often be satisfied without Read more